Terms of service
Conditions of sale
Contract
Products
The characteristics of the products are indicated in the online catalog and are visible at the time of the choice and compilation of the order, before the conclusion of the forwarding procedure. The images and colors of the products could differ from the real ones due to the different computers settings used for display.
Product prices
The prices indicated next to each product on the online catalog are including VAT.
Shipments directed to countries outside the European Union could result in additional specific costs to the customer. Among these, for example, the costs relating to the transfer of money through credit institutions (e.g. commissions on wire transfers, currency exchange) or taxes and costs for imports (e.g.: customs duties).
The price that will be requested is the one in force at the time of the conclusion of the order.
The individual company Kuleshova Polina reserves the right to vary at any time and without notice the prices of the products.
Any new amounts will be effective from the time of publication on the Knitshopitaly.it website and will be applied to sales made from that moment.
Availability of products and order confirmation in the event of any impossibility, even temporary, of evading the order in a total or partial way, l'individual company kuleshova polinaHe will promptly send an e-mail to make agreements with the customer, without prejudice to the possibility for the customer to request the partial cancellation of the order.
Delivery and payment
The goods are sent by shipper to the address indicated by the customer. The order is processed taking into consideration the indicated shipping address.
If the courier respects the goods to the seller following the impossibility of delivery to the Customer, the costs of the unrelated shipping will be paid by the customer. This is not applicable if the Customer exercises the right of withdrawal where the circumstance that has made it impossible to delivery is not attributable to the customer himself or if the latter was temporarily unable to accept the service offered, unless the seller had announced to him With adequate advance the execution of this service.
The customer's withdrawal is not foreseen.
Digital content will be provided to the customer exclusively in electronic format as follows: by e-mail, via Download.
Unless otherwise indicated in the description of the content reported in the seller's online store, the latter recognizes the customer the non -exclusive right, unlimited in time and space to use the contents provided solely for private purposes.
Outside the scope of this CGC, it is forbidden to transmit to third parties or create copies of content for third parties, except in the case in which the seller has given consent to the sale of the license covered by the third party.
The customer has several payment possibilities available, illustrated on the seller's website.
If the customer opts for the payment with "Paypal", the payment will be managed through the PayPal (Europe) service provider S.à R.L. etc, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, under the conditions of use Paypal available on the sitehttps://www.paypal.com/it/webapps/mpp/ua/legalhub-full?locale.x=it_IT. This presupposes, among other things, that the customer opens a PayPal account or is already in possession of it.
The individual company Kuleshova Polina will issue the invoice if it is requested at the time of the order.
Product guarantee
L'individual company kuleshova polina guarantees products from any defect. If the consumer, however, finds a defect in the products purchased, may exercise the right of withdrawal within 14 days from the delivery date. In the case of a "just cause" of the consumer,L'individual company kuleshova polina will replace the product or the return of the amount paid by the consumer for the product.
Unconditional right of withdrawal
Legislative decree n.185 of 22/05/1999 relating to the protection of consumers regarding distance contracts, provides for art. 5 The possibility of the consumer to exercise the right of withdrawal. This right consists in the possibility, exclusively in favor of the consumer, to withdraw from the purchase in an unconditional way, that is, without any expense and without having to provide toL'individual company kuleshova polina no explanation. The customer has the right to withdraw from the sale contract within 14 useful days of the transaction.
Online resolution of disputes for consumers
The consumer residing in Europe must be aware of the fact that the European Commission has set up an online platform which provides an alternative dispute resolution tool.
This tool can be used by the European consumer to resolve any dispute relating to E/or deriving from contracts for the sale of goods and services entered into on the net. Consequently, if you are a European consumer, you can use this platform for the resolution of each dispute born from the online contract entered into with the owner. The platform is available at: https://ec.europa.eu/consumers/odr/
The owner of theL'individual company kuleshova polina It is available to answer any question forwarded via email to the email address info@knitshopitaly.it.